AI customer agent
Speaks 100+ languages. Engages in natural conversations across inbound and outbound calls and messaging. Provides information, captures requests and runs your workflows.
ENTERPRISE AI CALL PLATFORMA Solid ICT product
Move your business
forward with
every call
AI that understands your customers,
drives your workflows and delivers results.
Inbound · Outbound · Agent assistance · Analytics↓
PROVEN IN OPERATIONReal operations
Real operations
Measurable impact
Voice Bridge now manages inbound and outbound calls for enterprise customers.
92%
Resolution without
human handoff
40%
Cost
reduction
Reported operational results. Outcomes may vary by use case and operating conditions.
ONE PLATFORM, 3 POWERFUL CAPABILITIESManage conversations
Manage conversations
Empower your team
Voice AI, agent assistance and call data working together in one operation.
Agent assistant
Puts relevant information, documents and suggested actions in front of your agents during the call.
Call analytics
Turns conversations into transcripts and insights, revealing customer sentiment, recurring topics and performance.
SPEAKS THE LANGUAGE OF YOUR BUSINESSYour industry
Your industry
Your use case
Every conversation has a business goal.
Build your Voice Bridge experience around it.
The right payment offer, before the due date
Contacts customers identified through prepared data pipelines, presents early invoice payment offers and captures their responses.
Pipeline output→Voice offer→Response captured
↗A data-driven opportunity becomes a customer conversation.
Stay connected throughout the endorsement process
Contacts customers during policy changes, shares endorsement status and collects missing information and follow-up requests.
Process status→Customer conversation→Follow-up record
↗Process status and customer needs become visible together.
Installation complete. Is your customer happy?
Calls customers after installation to ask about their experience. Collects satisfaction survey and NPS responses and reports the outcome.
After installation→Survey & NPS→Feedback
↗Customer experience becomes measurable feedback.
A quick answer to “Where is my order?”
Checks order status and shares up-to-date information by voice. Captures additional questions and support needs.
Customer call→Order lookup→Status update
↗Accessible support for recurring order questions.
From initial interest to the next step
Contacts potential customers and follows up on consent processes. Records their interest, preferences and callback requests.
Potential customer→Conversation & consent→Follow-up record
↗Customer interest becomes structured information your team can act on.
Voice support for used-car sales
Answers vehicle sales questions, captures customer interest and needs, and creates call outcomes for the sales team to follow up.
Customer question→Information & needs→Sales follow-up
↗Every conversation gives your sales team a clearer next step.
TECHNOLOGY THAT MAKES A DIFFERENCEA natural conversation
A natural conversation
Powerful technology
Your customer focuses on the conversation.
Voice Bridge takes care of the flow.
Understands the flow of conversation
Handles multiple topics in a single call and adapts the dialogue to your customer's needs.
Hears your customer through the noise
Focuses on the speaker with audio processing and noise reduction designed for contact centers.
Responds at the right moment
Enables smoother conversations with fast responses and technology that reduces overlapping speech.
Turns every conversation into insight
Reports structured call outcomes, making them visible and traceable across your operation.
BUILT TO FIT YOUR ORGANIZATIONConnects to your operation
Connects to your operation
Helps you grow with confidence
Works with your existing systems
Brings customer information and workflows into the conversation through CRM and ERP integrations, in accordance with Türkiye’s Personal Data Protection Law (KVKK).
Flexible deployment
SaaS and on-premises deployment options are evaluated against your infrastructure and data management needs.
Get started in one week
Let us launch your use case quickly so you can see results against your operational goals right away.
PARTNERS & TECHNOLOGY PROVIDERSA powerful ecosystem,
A powerful ecosystem,
working together
CERTIFICATIONS, ACCREDITATIONS & MEMBERSHIPS
Standards that support trust
Your use case
Let’s make it happen
Let's discuss your operation and explore Voice Bridge for your needs.
Book a demo ↗+90 212 328 32 05